Home    Caller ID & Spam    Caller ID is not working – possible solutions

Caller ID is not working – possible solutions

For Eyecon’s caller ID to work, you must have 3G or WiFi connection.

If you are still having issues, please try following one of these sets of instructions to enable permissions for our caller ID to work properly:

Phone Settings –> Application Manager –> Eyecon –> ‘Show Notifications’

Security –> Auto start –> Enable Eyecon.

Security –> Permissions –> Permissions –> Eyecon –> Display pop-up window –> Accept.

Notifications –> Manage Notifications –> Eyecon –> Show Floating Notifications.

Power management –> Background app management –> Enable our apps.

Notification Manager –> Dropzone –> Eyecon – Enable.

Battery –> Details -> Find Eyecon -> turn it off

Settings -> Sound & Notification -> App notification or Notification access -> find Eyecon and enable (relevant for OS 6.0 users)

Please write to us at support@eyecon-app.com if these solutions do not work for you.

You already voted!